Replacement/Refunds Policy:

At Chicnchill, your satisfaction is our number one concern.

If you are unhappy with your order due to a defect, damage, wrong item, or a printing quality issue: You are eligible for a full refund or replacement. Please contact us at [email protected] within 20 days of receiving your order, including proof of the received item.

If your claim is approved, we can issue a refund or provide you with a replacement free of charge.

Refunds will be issued to the original form of payment. Depending on the form of payment, you will receive your refund within:

  • Paypal: 1 business days
  • Debit/Credit Card: You can see the refund as a credit approximately 5-10 business days later, depending upon the bank.

For any further information, please contact us at [email protected]